Frequently Asked Questions (FAQ): E-commerce with Prestashop®



Why should I use Prestashop for my online store?

If you're looking for a platform that gives you total control over your online store, Prestashop is the best option. It's a flexible, scalable, and open-source platform, allowing you to customize every aspect of your store without restrictions. Plus, you won't have to worry about sales commissions, making it a more economical alternative in the long run.

Prestashop is also recognized for its large ecosystem of modules, which means you can add functionalities according to your business needs. From payment gateway integration to marketing tools, Prestashop offers everything you need to grow and scale your online store.



What differentiates Prestashop from other eCommerce platforms?

Prestashop stands out because you can customize every aspect of your store, from design to the most advanced functionalities. Unlike other platforms that charge a commission for each transaction, with Prestashop, you have total control without additional costs. It is also lightweight and fast, which improves user experience and your store's SEO.



Do you offer technical support for Prestashop stores?

Of course! At Educreativos, we not only help you create your store, but we also offer technical support to keep it running smoothly. Our team of experts assists you with troubleshooting, updates, performance optimization, and any other needs that may arise.



Can I migrate my store from another platform to Prestashop?

Yes, we can migrate your store from platforms like Shopify, WooCommerce, or Magento to Prestashop, without losing a single piece of data. We ensure that your products, customers, and configurations are transferred securely so you don't miss a beat in sales during the transition.



Do you design custom stores in Prestashop?

Absolutely! At Educreativos, we design completely customized Prestashop stores. We work with you to create a store that is not only visually appealing but also optimized to offer the best possible user experience, both on computers and mobile devices.



Is it difficult to manage a Prestashop store if I don't have technical experience?

Don't worry, Prestashop is a very user-friendly platform for those without technical knowledge. Once your store is set up, daily administration is intuitive. Plus, we are always available to provide the training you need.



How secure is my Prestashop store?

Prestashop offers robust security, and at Educreativos, we ensure additional measures are implemented, such as SSL certificates, constant updates, and proactive monitoring to keep your store safe from any type of threat.



How long does it take to develop an online store with Prestashop?

Development time depends on the complexity of your project, but at Educreativos, our solutions can be ready in 2 to 6 weeks. This includes custom design, product loading, and integration of necessary modules so your store is ready to sell.



What payment methods can I integrate into my Prestashop store?

Prestashop is compatible with a wide variety of payment gateways, such as PayPal, Stripe, ePayco, and other local and international solutions. We take care of setting everything up so you can offer your customers the payment option that best suits them.



How do you optimize my Prestashop store to improve its visibility on Google?

At Educreativos, we don't just create stores; we also optimize them for good search engine positioning. We implement SEO strategies that include content optimization, loading speed, friendly URLs, and everything necessary to make your store more visible on Google.